Frequently asked questions

How do I order medications from your website?

Search for the prescriptions you require on our website, then add them to your cart. Proceed to the cart page and fill out the required fields with your name, shipping and billing addresses, phone number, email address, and other pertinent information. Once the payment and order are confirmed, we will ship the product within 24 hours.

Why do you ask for my personal information?

We need your personal information such as your name and complete address along with your email address to process your order. This data is valuable to make the shipping process easier and faster. We do not share your data with any third party.

What options are there for paying?

PayPal, debit cards, and credit cards are all acceptable forms of payment for us.

What are the payment options?

We accept payments made via debit cards, credit cards, and PayPal.

Is it safe to submit my credit card information at your website?

We will direct you to the secure shopping cart page after you complete the payment. Check the padlock icon on the top/bottom of most browser windows to discover how secure the page is. This indicates that the data you enter is secured using SSL (Secure Socket Layer). In addition to web browser security, our servers undergo ongoing security audits.
What is the difference between branded and generic medicines?

There is slight difference in the name of the medicines, the shape and color of the tablets, and price. There is not much difference in their work mechanism and the result delivering capacity because branded and generic medicines share the same active chemical.

How to request for refund?

You can ask for refund where you receive a wrong parcel or the received medicines are post their expiry date. To know more about the refund process, kindly refer our refund policy.